Home > Need Support?
We know that saving lives is a team effort, and having the right support makes all the difference.
Whether you need help with operations, training, technical issues, or your own wellbeing, this page will
guide you to the right resources and contacts
SUPPORT
ROUTES
Self-Help Resources (FAQs & Guides)
Check FAQs and guides for answers to common questions
Location: FAQ and Guides
IT & Portal Support
For login issues, access problems, or technical errors on the Volunteer Portal
Email: itsupport@searescue.org.za
Contact Number: +27 66 099 5777
Operations & Rescue Support
For urgent operational matters, contact your Station Commander or Duty Officer
Emergency Contact Procedure: National emergency (112) or EOC (087 094 9774)
Technical & Equipment Support
For issues related to rescue gear, vessel maintenance, or equipment failures
Contact: Station designated Training/Operations Officer
- Region 2 and 7: Danie Verwey (danie@searescue.org.za)
- Region 1* and 3: Rian Basson (rian@searescue.org.za)
- Region 4 and 6: Dean Wegerle (dean@searescue.org.za)
- Region 5 and 8: Julian Singh (julian@searescue.org.za)
Crew & Training Support
For questions about training, skill development, or crew operations, reach out to your Training Officer
Contact: Station designated Training/Operations Officer
- Region 2 and 7: Danie Verwey (danie@searescue.org.za)
- Region 1* and 3: Rian Basson (rian@searescue.org.za)
- Region 4 and 6: Dean Wegerle (dean@searescue.org.za)
- Region 5 and 8: Julian Singh (julian@searescue.org.za)
Volunteer Wellbeing & Support
If you need emotional or psychological support, we have resources available to assist
Support Contact: Life Healthcare (ewp@lifehealthcare.co.za)
Call: 0800 004 770 or SMS: 31581